• By using Wags-eg.com you agree to be bound by its conditions of use, legal notices, privacy policy and all disclaimers and terms and conditions that appear elsewhere on Wags-eg.com .

• We reserve the right to change product pricing, terms, specifications and warranties without notice. In addition, we may revise these terms of use at any time by updating the website. Online sales are intended for, and limited to, personal use and domestic sales only. We reserve the right to limit the number of products sold, including the right to prohibit sales to re-sellers. Prices do not include shipping, tax or insurance

Disclaimers

Prices and availability are subject to change without notice. Prices and Shipping Charges are subject to Sales Tax and applicable governmental fees when applicable.

Home Delivery products
You may have your product delivered to your home via one of our available home delivery options. We deliver orders on normal business days, which are Sunday through Saturday excluding Fridays and government holidays. You assume all risk of loss for shipped products. Order information such as billing or shipping address that is inaccurate or incomplete may result in delays. Products can not be shipped to incomplete addresses. In cases of not accepting the delivery for reasons other than wrong items, the customer agrees to pay the shipping charges incurred and/or specified on the invoice.

Order cancellations
We are unable to refund any online purchase from the time your order is placed (when you click the Checkout button) until the product is received by you and returned to us. If you are not completely satisfied with your purchase after receiving your product, please review our returns policy.

Returns policy
• If you are not completely satisfied with a product, Egy Puppy will gladly exchange or refund the purchase – at it’s own discretion – within 30 days of the return request date, according to the notes below.
• Boxes and packing material have to be in the original condition and the product has to be unused and box unopened.
• All claims for shortages/ misshipments /misbillings/returns must be made within 1 day of delivery.

Returns are for replacement or merchandise credit only. The value shall not include any shipping charges. A copy of Wags invoice must be included with all returns. All items must be returned complete and in their original boxes or packages with all original parts/documentation; if items are not returned with their packages or if any other item or documentation is missing, products will not be accepted as a return item. All returns must be shipped freight prepaid, the customer is responsible for all freight and shipping charges